Information Hamilton maintains the Red Book of Hamilton agency and services database, which is a comprehensive, highly-detailed relational database of the agencies offering social, health, government, and community programming, and the specifics of each program (e.g. objectives, methodology, eligibility requirements, application process, contacts).
This database is the driving resource behind printed and electronic resources produced by Information Hamilton and our partners. It is significantly improved on an ongoing basis by projects which assess the general information available in the database against the language, situation, and needs of specific communities (e.g. older adults, members of LGBTQ+ communities, youth, the socially isolated, people with a first language that is not English) in order to improve or augment the database’s ability to make connections between people and programs.
The database is updated every business day of the year, so that all projects based on the Red Book database present current, up-to-the-minute information about program status, accessibility, contact information, and application process. The database is also used by researchers and policymakers to identify gaps and maximize the positive impact of investments in programming.